Supplier management system

General Supplier Management Policy

Cleca aims to satisfy its Customers and, to achieve this, focuses on its production process, but also on the quality of the supply process through responsible management of the supply chain.

In order to collaborate with us, suppliers must pass an initial qualification process, which can vary depending on the type of product or service offered and the areas of evaluation (quality, environmental or social).

In the qualitative field, we select reliable partners through a careful risk analysis, considering the origin of the raw materials, their safety, any certifications and the outcome of targeted evaluation tools. Particular attention is paid to the management of allergens, the prevention of contamination and the traceability of materials.

Packaging must also meet certain requirements, to conform to the products and ensure compliance with current regulations and the most recent provisions, in order to guarantee the safety of the finished products.

Collaboration with suppliers is based on a constructive dialogue, oriented towards continuous improvement. We require availability for audits, reactivity in case of emergencies or recalls and collaboration in the development of new products or in the management of any critical issues.

In addition to technical aspects, we also evaluate sustainability and ethics along the supply chain. We verify respect for workers' rights, safety in the workplace and the absence of discriminatory practices. In the case of intermediate suppliers, we require that the same standards are also guaranteed by their direct partners.